Privacy Policy

Last updated: February 15, 2026

TheCertCoach is a small certification coaching site. We don't have a legal team writing pages of fine print, so here's a straightforward explanation of what data we collect, why, and what happens with it.

What We Collect

Account Data

When you sign up, we use Auth0 to handle authentication. Auth0 stores your email address, name (if you provide one), and login credentials. We don't store passwords ourselves — Auth0 manages all of that.

Email for Notifications

If you sign up for email notifications (like study reminders or new content alerts), we store your email address on our server so we can send those emails. You can unsubscribe at any time.

Study Progress

Your study progress — module completions, quiz scores, domain readiness — is stored in your browser's localStorage. If you're signed in, we also sync that progress to your account so it carries across devices.

Analytics

We use Umami for analytics. Umami is privacy-focused and cookieless. It doesn't collect personal data, doesn't use cookies, and doesn't track you across sites. We see aggregate numbers like page views and referral sources — nothing that identifies you personally.

How We Use Your Data

To provide the service — your account lets you log in, track progress, and access content.
To send notifications you opted into — study reminders, new module alerts, or other emails you explicitly signed up for.
To sync progress across devices — so you can study on your laptop and check progress on your phone.
To understand usage patterns — aggregate analytics help us know which modules get used and where people drop off, so we can improve the content.

Third-Party Services

We use three external services:

Auth0 — handles authentication and account management. Their privacy policy applies to account data they store.
Postmark — sends transactional emails (notifications you signed up for). They process your email address to deliver messages.
Umami — privacy-focused analytics. No cookies, no personal data collected.

What We Don't Do

We don't sell your data to anyone.
We don't share your data with third parties for marketing purposes.
We don't run targeted ads.
We don't use tracking cookies.

Data Storage

Study progress lives in your browser's localStorage and, if you're signed in, in your account metadata. Email notification signups are stored on our server. We don't maintain a separate user database beyond what Auth0 provides.

Your Choices

You can clear your localStorage at any time to remove local progress data.
You can unsubscribe from email notifications via the link in any email we send.
You can delete your account by contacting us, which removes your account data.

Contact

Questions about any of this? Email us at hello@thecertcoach.com.